Four steps. No surprises.

Book

Takes 3 minutes

Send us the listing link (or just the make, model, year and odometer), the suburb the car is sitting in, and the seller's contact. Choose Essential or Complete — or let us recommend one.

We confirm availability and a time window, usually within two hours during business hours. We contact the seller or dealer ourselves and arrange access, including asking them to have the car at a sensible state of charge for testing.

Nothing is charged until the inspection is confirmed. You don't need to be there.

Inspect

90 min – 3 hours on site

A technician attends the vehicle wherever it is — private driveway, dealer yard, workplace car park. Everything is done on site with EV-specific diagnostic equipment.

The battery is interrogated directly, the high-voltage system is isolation tested, charging is run live where a charger is available, and the car goes out on a road test in real traffic. The conventional inspection — body, tyres, brakes, suspension, interior — happens in the same visit.

Every defect is photographed as we go. If something serious turns up early, we call you from the driveway rather than letting you wait.

Report

Inside 24 hours

A written PDF lands in your inbox — not a tick-box sheet. Plain English, photographs of every defect, and numbers where numbers matter.

Decide

Your call, our phone line

We ring you to walk through the report — what's normal for the model, what's a bargaining chip, and what would make us walk away. If you want to negotiate, the costed defect list is designed to be forwarded straight to the seller.

Plenty of our customers walk away. That's a good outcome too — it's a lot cheaper than the alternative.